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Unity Connection - disabe Directory Handler

I have a customer who wants to disable the Directory Handler. Is there any way to do this?

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Cisco Employee

Re: Unity Connection - disabe Directory Handler

You can just not have anything link to the directory handler object in the database and not assign it an extension - then no callers can get to it and its effectively disabled.

You can also set its scope to, say, a COS that contains no users - although this is not very friendly since it'll allow users to try and find a subscriber by name and just never find a match.

You can also use Bulk Edit to set the "list in directory" option for all subscribers to false - this again just means no outside caller will find any users via any name lookup handlers.

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