Unity Connection - importing user

[Fred Rawlings]

I'm noticing that it's taking quite a while for a new user to appear when I'm trying to import them into Unity. Is there a way to speed that process up? I get the user setup in CUCM, perform a a LDAP sync, then when I go to Unity to import, I'm noticing that it's taking upwards a few hours if not a whole day, any suggestions on how I can speed the process up would be so appreciated

Thanks

Fred

[testeven · Accepted solution]

Hi Fred,

Sometimes this can take long because customers have CUCM AXL servers configured which are

no longer used. Please double check and see if this is not your case, if there's a CUCm server

which is unreachable or no longer used this can cause delay on the LDAP synch.

Regards,

Tere.

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