Had a running Unity Connection 1.2 server. Recently the ports stopped answering and logging into the server revealed the following error:
"The Cisco Unity Connection license file(s) that are installed do not allow you to use U.S. English for language-specific Connection features, and no other languages are installed. Do one of the following:
Caution If you upgrade to Connection 1.2 without having installed a license that includes the new LicRegionIsUnrestricted tag, users will not be able to use English-United States as the language for the Connection 1.2 conversation. In addition, users will not be able to use personal call transfer rules.
Note that several months ago, Connection 1.1 customers were e-mailed information about getting a license with the additional tag, so you may already have installed a license with the tag.
If you complete the upgrade to Connection 1.2 and a license that includes the LicRegionIsUnrestricted tag has not been installed, and no Connection languages have been installed (other than English-United States, which is installed by default), and one or more Connection language settings were set to English-United States in version 1.1(1), you are alerted to a licensing problem in the following ways:
â¢During the upgrade, the Cisco Unity Connection Configuration Assistant alerts you that English-United States cannot be used on the system. The Configuration Assistant also alerts you that you must either install a license that allows using English-United States or install one or more Connection languages.
â¢When you log on to Cisco Unity Connection Administration, the Licensing page displays. You are not allowed to display any other Connection Administration pages.
â¢Connection logs errors in the Windows application event log.
â¢After 48 hours, Connection automatically stops taking calls. Thereafter, Connection checks hourly to determine whether the licensing violation has been resolved.
To resolve the licensing problem, install a license that includes the LicRegionIsUnrestricted tag. After you install the license file, you must restart Connection before it will start taking calls again.
If you choose not to install a license file that includes the LicRegionIsUnrestricted tag, you must install one or more Connection languages, change all language settings from English-United States to other languages, and delete all personal call transfer rules. (After you install one or more languages, Connection Administration allows you to display pages other than the Licensing page.)
Until you change the last language setting and delete the last personal call transfer rule, Connection continues to log licensing errors in the Windows application event log and stops taking calls after 48 hours.
All Connection 1.2 demonstration licenses include the LicRegionIsUnrestricted tag, so you can use English-United States on demonstration systems.
To Determine Whether the LicRegionIsUnrestricted License Tag Is Present
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.