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New Member

Unity Connection personal recording does not play in greeting

Hello, 

We have hunt pilot which is forwarded to voicemail in no answer case. In CUC I have created Call Handler for hunt pilot. We did personal recording for greeting by phone. I play greeting from CUC, but when we call to hunt pilot to listen greeting it plays default greeting. 
I don't have any idea what could be a problem. Because there is not much configuration to change and test.

What could be a problem?

3 REPLIES
Cisco Employee

Did you select My Personal

Did you select My Personal Recording under Callers Hear, for that greeting?

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Yes. It has been selected.

Yes. It has been selected. CUC is 11.x

New Member

I have found the problem.

I have found the problem. There was Weekends schedules. After chaging it to All Hours, I heard personal greetings.

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