I am facing this strange issue with Unity Connection version - 18.104.22.16800-2 integrated with CUCM v22.214.171.12400-2. This server frequently has problems when dialing the Messages button, gives out busy tone. Occurs regulary in a week or so. And, it is fixed by resetting the voicemail ports on CUC. I tried looking around if it could be a bug issue but do not think so, as we have another CUC with exactly the same version of 126.96.36.19900-2 and integrated with same CUCM with no issues. I matched the service and enterprise parameters on both these and find them identically configured and even the CUCM configuration on the Line Group, Hunt Pilot, Voicemail Profile and Voicemail ports is similar.
I haven't been able to check on the RTMT Port Status Monitor yet when the issue happens. Please respond with any suggestions. Thanks for your time.
Thanks for responding. Your suggestion seems to the closest match to the issue. We will try to go for the workaround and see if it fixes the problem. Will keep you posted. At the same time, could you please advise on which traces need to be enabled.
You are right on the spot. I used the workaround to configure the Hunt Algorithm and change it from Top-Down to Circular. It has been more than 3 weeks and no reoccurence of the issue. This has fixed the problem. Thank you very much for your help.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...