Unity connection "if you want to dial an extension ..."
I have unity connection 8.5 server. When a user record his message to other user and stay online rather then hanging up, he is asked to press 1 if he want to send his message then he is prompted "if you want to dial an extension you may do so now". I would like to get rid of this step. I would like to have something like "you're message has been sent, thank you and goodbye". Is there any way to do so.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...