Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Unity Connection - Schedule moving of messages to another mailbox or Dispatch Group

Hi All

I am looking for a solution to feature we use in our old Teleware system.

Currently:

If a user is left a voicemail and they fail to respond to it within 24 hours then Teleware moves the message to another shared mailbox for someone else to respond to. 

What we would like:

Much the same as above but have the option to send it to Dispatch messaging; now I know this may be a little hard as Dispatch messages don't go to any mailbox but this is what we would like.

If Not:

As with Teleware the message goes to another mailbox.

Any ideas??? If Teleware can do it then Cisco should be able to????? Shouldn't they!

All help much appreciated

Everyone's tags (1)
295
Views
0
Helpful
0
Replies