I am the member of the Unity Connection/ Applications TAC (Technical Assistance Center) team at Cisco, we are in the process of looking for ideas, or pointers from our customers concerning Unity Connection Product space escpecially connected to the Single Inbox /Unified Messaging feature.
We would like to come up with documents, which are primarly focussed on troubleshooting & feature explanations.
Please let me know your thoughts, I would really appreciate your ideas or any suggestions pin pointing any pit falls, or areas which need improvment.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...