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Unity Connection Voice Mail Only- NO MWI template

I am deploying a site with 8,000 mailboxes.  4,000 of those users are voice mail only without a telephone and will NOT require MWI.

I can manually remove the MWI setting from each mailbox, but I am looking at either a BATCH CSV setting or a TEMPLATE that I can turn OFF mwi when creating the users.

Any ideas?

TIA

Everyone's tags (2)
1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Unity Connection Voice Mail Only- NO MWI template

Hi there,

This setting change is available via Bulk Edit

Bulk Edit> Messages> Disable MWI functionality for this user

Bulk Edit changed in 8.x from where it was accessed in 7.x.

Here's a clip that speaks to how this is run now. You first search and select all

the users you want to change and then choose Bulk Edit;

To Edit User Account Information in Bulk Edit Mode (some editing from original > this example

is for Caller Input settings but you'll see the point)


#

Step 1 In Cisco Unity Connection Administration, on the Search Users page, check the applicable user check boxes, and select Bulk Edit.

#

If the user accounts that you want to edit in bulk do not all appear on  one Search page, check all applicable check boxes on the first page,  then go to the next page and check all applicable check boxes, and so  on, until you have selected all applicable users. Then select Bulk Edit.

#

Step 2 On the Edit Caller Input page, change settings as applicable.

#

Note The  Status message at the top of the Edit Caller Input page tells you how  many user accounts are being edited. Also note that the page is  populated only with the fields that you are allowed to edit in bulk  mode, and that the fields available for edit also depend on whether all  of the user accounts reside on the local server.

#

Step 3 If applicable, set the Bulk Edit Task Scheduling Fields to schedule the Bulk Edit operation for a later date and/or time.

#

Step 4 Select Submit.

#

Step 5 If  applicable, continue to change settings for these user accounts on the  related pages available from the Edit menu. As you make changes on each  page, select Submit before going on to the next page to make additional changes.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/user_mac/guide/8xcucmac090.html#wp1049545

Try a couple of test users first to come up with the exact plan.

If you prefer you can also use Bulk Edit via .csv

As a test here I tried the Bulk Edit and chose;

User with Voicemail > Users referenced in this CSV file > Next

This then allowed me to browse to an existing "basic" .csv that I had

used to create a test user recently when playing with BAT. In this .csv

I had one user named Bob Uncle with DN/ext 5126. So when I used this method

the Bulk Edit tool (smart puppy ) selected only Bob Uncle for my edit choices

and I was able to change the Disable MWI functionality for this user

Again, please try manipulating some test users to perfect

your methodology.

I have attached the test .csv I used

Cheers!

Rob

Attachments:

"Show a little faith, there's magic in the night" - Springsteen

4 REPLIES
Hall of Fame Super Red

Unity Connection Voice Mail Only- NO MWI template

Hi there,

This setting change is available via Bulk Edit

Bulk Edit> Messages> Disable MWI functionality for this user

Bulk Edit changed in 8.x from where it was accessed in 7.x.

Here's a clip that speaks to how this is run now. You first search and select all

the users you want to change and then choose Bulk Edit;

To Edit User Account Information in Bulk Edit Mode (some editing from original > this example

is for Caller Input settings but you'll see the point)


#

Step 1 In Cisco Unity Connection Administration, on the Search Users page, check the applicable user check boxes, and select Bulk Edit.

#

If the user accounts that you want to edit in bulk do not all appear on  one Search page, check all applicable check boxes on the first page,  then go to the next page and check all applicable check boxes, and so  on, until you have selected all applicable users. Then select Bulk Edit.

#

Step 2 On the Edit Caller Input page, change settings as applicable.

#

Note The  Status message at the top of the Edit Caller Input page tells you how  many user accounts are being edited. Also note that the page is  populated only with the fields that you are allowed to edit in bulk  mode, and that the fields available for edit also depend on whether all  of the user accounts reside on the local server.

#

Step 3 If applicable, set the Bulk Edit Task Scheduling Fields to schedule the Bulk Edit operation for a later date and/or time.

#

Step 4 Select Submit.

#

Step 5 If  applicable, continue to change settings for these user accounts on the  related pages available from the Edit menu. As you make changes on each  page, select Submit before going on to the next page to make additional changes.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/user_mac/guide/8xcucmac090.html#wp1049545

Try a couple of test users first to come up with the exact plan.

If you prefer you can also use Bulk Edit via .csv

As a test here I tried the Bulk Edit and chose;

User with Voicemail > Users referenced in this CSV file > Next

This then allowed me to browse to an existing "basic" .csv that I had

used to create a test user recently when playing with BAT. In this .csv

I had one user named Bob Uncle with DN/ext 5126. So when I used this method

the Bulk Edit tool (smart puppy ) selected only Bob Uncle for my edit choices

and I was able to change the Disable MWI functionality for this user

Again, please try manipulating some test users to perfect

your methodology.

I have attached the test .csv I used

Cheers!

Rob

Attachments:

"Show a little faith, there's magic in the night" - Springsteen

Hall of Fame Super Silver

Unity Connection Voice Mail Only- NO MWI template

Excellent reply Rob (+5).

However why would you worry about disabling MWI on these accounts since they don't have phones, are you concerned about wasting VM ports?  The port is used so briefly that it should not cause any issues. I've done similar deployments and never worried about disabling MWI for voicemail only users.

HTH,

Chris

Hall of Fame Super Red

Unity Connection Voice Mail Only- NO MWI template

Hey Chris,

Thanx buddy +5 back @ ya!

If you don't disable MWI for Virtual mailboxes you will see your RTMT Syslog

fill up with these errors. Here is one from our CUC where 3766 is a virtual mailbox

with no associated phone;

Jul 17 03:01:04uc1ErrorCuCsMgr: 8817: Jul 17 09:01:04 AM.449 UTC : %CUC_CSMGR-UCEVNT-3-EvtMsgMwiFailureSetmwi: Failed to set message waiting lamp for Ellen Murray, ext 3766, switch CallManager. TECHNICAL DETAILS: SetMWI failed with [0x80004005; E_FAIL]. Cluster ID: Node ID:uc1

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

New Member

Unity Connection Voice Mail Only- NO MWI template

I forgot about the goto Bulk edit via CSA file... that is the answer...  thanks..

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