Unity connection voicemail deletion 6.1.1.2000-3

nuinoahmed · ‎12-01-2011

Hello,

We faced a problem with HD usage on cisco unity. When I check the diskusage see:

admin:show status

Host Name : Unity

Date : Fri Dec 2, 2011 00:34:15

Time Zone : Europe/Paris

Locale : en_US.UTF-8

Product Ver : 6.1.1.2000-3

Platform Ver : 2.0.0.1-1

admin:show diskusage common sort

his command can take significantly long time,

and can also effect the system wide IOWAIT on your system.

Continue (y/n)?y

Filesystem 1K-blocks Used Available Use% Mounted on

/dev/cciss/c0d0p6 43340336 36506360 4632412 89% /common

18886560 /common/var-connection/mail

18886556 /common/var-connection/mail/unitymbxdb1

708976 /common/var-connection/mail/unitymbxdb1/2011.06.24-21.51.12.583

708084 /common/var-connection/mail/unitymbxdb1/2011.05.27-09.23.48.337

700616 /common/var-connection/mail/unitymbxdb1/2011.06.26-11.39.46.694

669464 /common/var-connection/mail/unitymbxdb1/2011.05.24-15.51.41.621

646180 /common/var-connection/mail/unitymbxdb1/2011.06.09-10.58.15.598

645844 /common/var-connection/mail/unitymbxdb1/2011.04.14-08.47.09.500

634640 /common/var-connection/mail/unitymbxdb1/2011.06.26-19.30.11.657

617064 /common/var-connection/mail/unitymbxdb1/2011.06.18-01.12.27.068

Anyone knows if it is possible to remove the .wav files under the above directories? Or can we delete the directories under "

/common/var-connection/mail/unitymbxdb1"

Thanks

Jonathan Schulenberg · ‎12-01-2011

These WAV files are your voicemails! You can force them to be cleaned up by modifying the message aging policy. Also be aware that each message store (i.e. unitymbxdb1) has size limitations of it's own. If adjusting the message aging policy does not get you sufficient space you may need to move to larger hard disks in the server. This would require a backup/install/restore sequence.

Please rate helpful replies.

nuinoahmed · ‎12-09-2011

Thanks Jonathan for your reply.

When I look to unitymbxdb1 with the browser I see it at about 1G size.(End users clean up was requested/in progress).

Its size with ssh connection is 18G!

With Unity version 2.1, aging policy seems to be for only read/saved voice mails. So if voice mails are unread then the aging policy is not applied to them (As per cisco TAC engineer as this unity version 2.1 not 8.x)

But I am still wondering why we can not delete files/directories under "/common/var-connection/mail/unitymbxdb1"?