Unity Connection Voicemail Recorded Name (18.104.22.16800)
When calling into Unity Connection via TUI, we record a new name for recorded name on a voicemail box. We confirm the changes, then hang up. However changes do not take affect and the recorded name is still system default.
We had this problem occur twice in the last 2 weeks, and after seeing Ryan's response (thank you!), I found that both users had the GA role. After removing that role, the new recorded names were successfully saved.
It's not a permanent fix, but certainly an effective work-around.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...