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Unity Connections 7.1.5 - MWI Search Question

Hey Everyone,

Just wondering if there was a way in Unity Connections to search for an extension that appears as an alternate notification device for another user (MWI to be specific)?

Just to expand on that, we have a user who does not have mail box tied to her extension but her MWI still comes on (and sometimes turns off) after a device notification re-sync. It looks like her extension has been put under another mail box as an alternate notification device but, for the life of me, I can't seem to find a way to find it (we have over 6,000 unity users).

Cheers,

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Unity Connections 7.1.5 - MWI Search Question

Hi Keegan,

One way to find Alternate MWI devices is via this excellent tool from

the awesome Unity Tools

Cisco User Data Dump

http://www.ciscounitytools.com/Applications/CxN/UserDataDump/UserDataDump.html

Here is an example output using CUDD where I looked for Alternate MWI's;

ALIAS,ALT-MWI_1,ALT-MWI_2,ALT-MWI_3,ALT-MWI_4,ALT-MWI_5,ALT-MWI_6,ALT-MWI_7,ALT-MWI_8,ALT-MWI_9,DISPLAY_NAME,PRIMARY_EXTENSION,SET_FOR_FIRST_TIME_ENROLLMENT

rhuffman,8727,,,,,,,,,Rob Huffman,7001,0

In this example I see that 8727 is an Alternate MWI under 7001.

Cheers!

Rob

Please remember to tag your threads and help support "Teachers without Borders"

https://supportforums.cisco.com/community/netpro/idea-center/communityhelpingcommunity

3 REPLIES
Hall of Fame Super Red

Re: Unity Connections 7.1.5 - MWI Search Question

Hi Keegan,

One way to find Alternate MWI devices is via this excellent tool from

the awesome Unity Tools

Cisco User Data Dump

http://www.ciscounitytools.com/Applications/CxN/UserDataDump/UserDataDump.html

Here is an example output using CUDD where I looked for Alternate MWI's;

ALIAS,ALT-MWI_1,ALT-MWI_2,ALT-MWI_3,ALT-MWI_4,ALT-MWI_5,ALT-MWI_6,ALT-MWI_7,ALT-MWI_8,ALT-MWI_9,DISPLAY_NAME,PRIMARY_EXTENSION,SET_FOR_FIRST_TIME_ENROLLMENT

rhuffman,8727,,,,,,,,,Rob Huffman,7001,0

In this example I see that 8727 is an Alternate MWI under 7001.

Cheers!

Rob

Please remember to tag your threads and help support "Teachers without Borders"

https://supportforums.cisco.com/community/netpro/idea-center/communityhelpingcommunity

New Member

Re: Unity Connections 7.1.5 - MWI Search Question

Worked like a charm!

Thanks Rob!

Hall of Fame Super Red

Unity Connections 7.1.5 - MWI Search Question

Hey Keegan,

You are most welcome

What would we do without these great tools?

Cheers!

Rob

Please remember to tag your threads and help support "Teachers without Borders"

https://supportforums.cisco.com/community/netpro/idea-center/communityhelpingcommunity

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