cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
367
Views
0
Helpful
4
Replies

Unity Connections Reset passwords everyday

erikjustinlee
Level 1
Level 1

I have a fresh install of unity connections. the version is 2.1.0.9901-362.

All of the users on it have to reset thier passwords every day when they log into the voice mail. I can't figure out what is wrong.

Thanks in advance

1 Accepted Solution

Accepted Solutions

CSCsk70776

password set to never expires but Connection asking to change password

Symptom:

system settings -> authentication rules -> "never expires" causes Unity connection to ask for the cuaadmin admin password to be changed daily. Expectation is that the cuaadmin password never expires when this is selected.

Conditions:

Unity Connection 2.x

Workaround:

Set to expire in 365 days

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

View solution in original post

4 Replies 4

Bradford Magnani
Cisco Employee
Cisco Employee

Erik,

System Settings > Authentication Rules > Recommended Voice Mail Authentication Rule, and check "Credentials Expires After". This may be set to 1 day.

Hope this helps. If so, please rate.

Brad

Yep, that is the first place I checked. It is set with the check box to never expire.

CSCsk70776

password set to never expires but Connection asking to change password

Symptom:

system settings -> authentication rules -> "never expires" causes Unity connection to ask for the cuaadmin admin password to be changed daily. Expectation is that the cuaadmin password never expires when this is selected.

Conditions:

Unity Connection 2.x

Workaround:

Set to expire in 365 days

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

Good stuff, that got me, thanks.