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Community Member

Unity Connections Reset passwords everyday

I have a fresh install of unity connections. the version is 2.1.0.9901-362.

All of the users on it have to reset thier passwords every day when they log into the voice mail. I can't figure out what is wrong.

Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Unity Connections Reset passwords everyday

CSCsk70776

password set to never expires but Connection asking to change password

Symptom:

system settings -> authentication rules -> "never expires" causes Unity connection to ask for the cuaadmin admin password to be changed daily. Expectation is that the cuaadmin password never expires when this is selected.

Conditions:

Unity Connection 2.x

Workaround:

Set to expire in 365 days

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
4 REPLIES
Cisco Employee

Re: Unity Connections Reset passwords everyday

Erik,

System Settings > Authentication Rules > Recommended Voice Mail Authentication Rule, and check "Credentials Expires After". This may be set to 1 day.

Hope this helps. If so, please rate.

Brad

Community Member

Re: Unity Connections Reset passwords everyday

Yep, that is the first place I checked. It is set with the check box to never expire.

Cisco Employee

Re: Unity Connections Reset passwords everyday

CSCsk70776

password set to never expires but Connection asking to change password

Symptom:

system settings -> authentication rules -> "never expires" causes Unity connection to ask for the cuaadmin admin password to be changed daily. Expectation is that the cuaadmin password never expires when this is selected.

Conditions:

Unity Connection 2.x

Workaround:

Set to expire in 365 days

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: Unity Connections Reset passwords everyday

Good stuff, that got me, thanks.

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