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Unity coresident with CRS

Hi Gentlemen, even if this is a 'nonsupported' installation, I tried to install Unity coresident to CRS. Installation works fine until the license wizard wants to setup the Demo license. this checks out with following error: License file not available/present. This file is there and is the default demo file supplied with the CDs. The reason to do a coresident install is solely for educational purposes, we are a trainingpartner to cisco. Is there a way to get unity licenses into the system if CRS is already present?

  • Unified Communications Applications
Cisco Employee

Re: Unity coresident with CRS

Obviously this isn't supported, but chances are it's either permissions (try making the account that the avlic service uses to log on with the installation account). If not, maybe something didn't get created right. You can try:

1. Run the C:\commserver\localize\defaultconfiguration\enu\FixDefaultObjects.sql SQL script via

Query Analyzer or from the command line ("osql -E -i fixdefaultobjects.sql"). NOTE: The

script will make a SQL backup of the Cisco Unity database before modifying it. Also, you must CD to

the above folder if you run it with osql. 2. Run C:\commserver\configmgr.exe. 3. Select and run

"Configure Database Schema". Do not run "Run Database Schema Script" or the database will be

wiped clean! 4. Select and run "Run Rules Configuration Script" 5. Select and run "Configure

Default Location" 6. Run "C:\commserver\configurationsetup\setup.exe /sync" 7. Reboot the server

Again, no guarantees, but maybe this will help.

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