02-11-2014 12:17 PM - edited 03-19-2019 07:52 AM
Can anyone tell me how you download the ' Cisco Unity Virtualization' software?
I have tried numerous time without luck. I don't seem to have access even thought i purchased the CUWL
L-UNCN8-UWLA-PAK
i can download the firmware for the physical appliance however.
also i've head about a enterprise licensing appliance? where is this download?
02-11-2014 12:19 PM
You should've been provided with the initial media, if not your account manager should give you a direct FTP download or the physical media. You can only download updates from Cisco's support page.
HTH
Regards,
Yosh
02-11-2014 12:26 PM
I was setup for e-delivery. I see 2 links in my email:
Access Order
Register Product Authorization Key (PAK)
Neither gives me download options for the software itself.
I tried to go to
and it says invalid login.
i have a support case open with numerous teams, but this seems crazy. i keep getting passed around from one support team to another.
02-11-2014 12:42 PM
You wouldn't download the software from Cisco directly. When you purchased the hardware/software you should have been mailed the software and license. You can request e-delivery but that's only for PAKs. I would contact your account manager.
HTH
Regards,
Yosh
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