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Community Member

unity express 3.0

Is there a way of not automatically zeroing out to operator when message is marked as say urgent

4 REPLIES
Hall of Fame Super Red

Re: unity express 3.0

Hi Bill,

Here is a clip from CUE guru Markus from Cisco Systems;

"if you don't have a voicemail operator extension configured ("no voicemail operator telephone" from config mode in the CLI), then it will just say 'goodbye' and hang up (you can still configure zero-out extensions for individual mailboxes if you like)."

From this thread;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddbb416/0#selected_message

Hope this helps!

Rob

Community Member

Re: unity express 3.0

Thats great Rob, Can it only be done from the CLI, I don't see it anywhere as a global in the GUI

Hall of Fame Super Red

Re: unity express 3.0

Hi Bill,

I think the screenshots in this doc should help;

Unity Express Voice Mail Transfer Behavior

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a00808c3896.shtml#p1

Hope this helps!

Rob

Community Member

Re: unity express 3.0

rob you are peach. I found it thx again

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