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Unity Express/Dial by Extension/CallManager Question

brett.shaffer
Level 1
Level 1

I have a CUE that is integrated to CallManager 7.x and has option 1 setup for "dial by extension". How does the CUE present extension numbers to CallManager? I don't know if this is possible, but what I would like to do is have the ability to setup a 2nd alias number for every extention and have it be translated to the actual extension in CallManager...but I'm having trouble making this happen. When I dial the number all I'm getting is a regular busy signal (not error tone)

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