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Unity Express mailbox

Does anyone know the location of voicemail messages within the AIM-CUE module. I have a customer who would like to pull messages off the system periodically to archive them on a file server however I am unable to find them.

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Re: Unity Express mailbox

Not from flash. There is a feature called Integrated Messaging that allows you to access messages using an IMAP email client, but this is only supported on the NM-CUE, not on the AIM.

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_administration_guide_chapter09186a0080677978.html

Brandon

3 REPLIES

Re: Unity Express mailbox

You can perform a backup of CUE that will include the messages, but you cannot directly access voicemail messages in flash. See the following link.

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a00802fb58d.shtml

Hope this helps. If so, please rate the post.

Brandon

New Member

Re: Unity Express mailbox

So there is no way to access individual voice messages?

Re: Unity Express mailbox

Not from flash. There is a feature called Integrated Messaging that allows you to access messages using an IMAP email client, but this is only supported on the NM-CUE, not on the AIM.

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_administration_guide_chapter09186a0080677978.html

Brandon

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