Unity Express Upgrade

[bryan.middleton]

Hi All

I am in the process of upgrading to CUCM 7.1 from 4.1(3). The company also have a Cisco 2851 with Unity Express installed on a NM-CUE module. In order for Unity Express to be compatible we also need to upgrade it to a later version. We have purchased an NME-CUE with Unity Express 7.1 pre-installed.

Is it possible to restore a backup from the earlier version of Unity Express (mailboxes etc.) onto the newly installed module once it has been configured? I have read all the documentation about upgrading the software but not seen anything about upgrading the hardware as well.

[seaman0555 · Accepted solution]

You can copy the config out of the old CUE and paste it into the new CUE, but you will lose the greetings and messages.  I am unaware of anyway to retain the greetings and messages.

[bryan.middleton]

Hi Seaman,

Thanks for the replly, appreciate the clarrification