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Unity Express -VMIVR-PORT activation

Hi,

I  am having a cisco ISM-SRE-300-K9 with unity express 8.6 running on it. While verifying the licence I saw there is a VMIVR-PORT 2 nos(show in RED colour below) which is shown as Inactive. The part shown in Blue colour is currently active...

Can any one please guide me how to activate these ports.

VM-01# show license all

License Store: Primary License Storage

StoreIndex:  0  Feature: VMIVR-PORT                        Version: 1.0

        License Type: Permanent

        License State: Inactive

        License Count: 2 / 0

        License Priority: Medium

License Store: Primary License Storage

StoreIndex:  1  Feature: VMIVR-VM-MBX                      Version: 1.0

        License Type: Permanent

        License State: Active, In Use

        License Count: 35 /35

        License Priority: Medium

License Store: Primary License Storage

StoreIndex:  2  Feature: VMIVR-PORT                        Version: 1.0

        License Type: Permanent

        License State: Active, In Use

        License Count: 4 /4

        License Priority: Medium

License Store: Evaluation License Storage

StoreIndex:  0  Feature: VMIVR-VM-MBX                      Version: 1.0

        License Type: Evaluation

        License State: Inactive

            Evaluation total period:  8 weeks  4 days

            Evaluation period left:  8 weeks  4 days

        License Count: 600 / 0

        License Priority: None

License Store: Evaluation License Storage

StoreIndex:  1  Feature: VMIVR-PORT                        Version: 1.0

        License Type: Evaluation

        License State: Inactive

            Evaluation total period:  8 weeks  4 days

            Evaluation period left:  8 weeks  4 days

        License Count: 60 / 0

        License Priority: None

License Store: Evaluation License Storage

StoreIndex:  2  Feature: VMIVR-IVR-SESS                    Version: 1.0

        License Type: Evaluation

        License State: Active, Not in Use, EULA not accepted

            Evaluation total period:  8 weeks  4 days

            Evaluation period left:  8 weeks  4 days

        License Count: 60 / 0

        License Priority: None AEDBI-VM-01# show license all
License Store: Primary License Storage
StoreIndex:  0  Feature: VMIVR-PORT                        Version: 1.0
        License Type: Permanent
        License State: Inactive
        License Count: 2 / 0
        License Priority: Medium
License Store: Primary License Storage
StoreIndex:  1  Feature: VMIVR-VM-MBX                      Version: 1.0
        License Type: Permanent
        License State: Active, In Use
        License Count: 35 /35
        License Priority: Medium
License Store: Primary License Storage
StoreIndex:  2  Feature: VMIVR-PORT                        Version: 1.0
        License Type: Permanent
        License State: Active, In Use
        License Count: 4 /4
        License Priority: Medium
License Store: Evaluation License Storage
StoreIndex:  0  Feature: VMIVR-VM-MBX                      Version: 1.0
        License Type: Evaluation
        License State: Inactive
            Evaluation total period:  8 weeks  4 days
            Evaluation period left:  8 weeks  4 days
        License Count: 600 / 0
        License Priority: None
License Store: Evaluation License Storage
StoreIndex:  1  Feature: VMIVR-PORT                        Version: 1.0
        License Type: Evaluation
        License State: Inactive
            Evaluation total period:  8 weeks  4 days
            Evaluation period left:  8 weeks  4 days
        License Count: 60 / 0
        License Priority: None
License Store: Evaluation License Storage
StoreIndex:  2  Feature: VMIVR-IVR-SESS                    Version: 1.0
        License Type: Evaluation
        License State: Active, Not in Use, EULA not accepted
            Evaluation total period:  8 weeks  4 days
            Evaluation period left:  8 weeks  4 days
        License Count: 60 / 0
        License Priority: None

Faizal

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2 REPLIES
Cisco Employee

Unity Express -VMIVR-PORT activation

Hi,

If you refer to the link below you'll see the you can change the priority to

the license with the command:

service-module# license modify priority VMIVR-PORT high

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a0080b7a104.shtml

Regards,

Tere.

If you find this post helpful, please rate!

Regards, Tere. If you find this post helpful, please rate! :)

Re: Unity Express -VMIVR-PORT activation

Hi ,

 

Last week a customer call me and told me that he had problem with voice mail box. The service stop of working almost 6 months. I access his cue and found only this information about license:

He has two one URA with 8 ports and one AutoAttendant with 2 and 5 users with mailbox that does not work. The ura and aa works fine and ACD as well. Does anybody knows if need changes in priority of license or if IVR is consuming all vmports?

 

Version: CUE   8.6.9

 

CUE-EBAC# show license in-use
StoreIndex:  0  Feature: VMIVR-PORT                        Version: 1.0
        License Type: Permanent
        License State: Active, In Use
        License Count: 2 /2
        License Priority: Medium

 

CUE-EBAC# show license feature
Feature name        Enforcement   Evaluation  Clear Allowed  Enabled
VMIVR-VM-MBX         yes           yes         yes            no
VMIVR-PORT              yes           yes         yes            yes
VMIVR-IVR-SESS       yes           yes         yes            no

Daniel Sobrinho
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