I am having a cisco ISM-SRE-300-K9 with unity express 8.6 running on it. While verifying the licence I saw there is a VMIVR-PORT 2 nos(show in RED colour below) which is shown as Inactive. The part shown in Blue colour is currently active...
Can any one please guide me how to activate these ports.
Last week a customer call me and told me that he had problem with voice mail box. The service stop of working almost 6 months. I access his cue and found only this information about license:
He has two one URA with 8 ports and one AutoAttendant with 2 and 5 users with mailbox that does not work. The ura and aa works fine and ACD as well. Does anybody knows if need changes in priority of license or if IVR is consuming all vmports?
Version: CUE 8.6.9
CUE-EBAC# show license in-use StoreIndex: 0 Feature: VMIVR-PORT Version: 1.0 License Type: Permanent License State: Active, In Use License Count: 2 /2 License Priority: Medium
CUE-EBAC# show license feature Feature name Enforcement Evaluation Clear Allowed Enabled VMIVR-VM-MBX yes yes yes no VMIVR-PORT yes yes yes yes VMIVR-IVR-SESS yes yes yes no
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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