An unexpected error has occured while a subscriber is on the phone with Unity. This can potentially result in the subscriber hearing the failsafe conversation. Technical details are - CAvSValidateID::ValidateSubType returned [0x80004005] on line 658 of file H:\views\CUESB1_view\un_Conv1\Scripted\ConvSub\SubSignIn.cpp.
I just fixed this issue for a customer of mine. The problem was related to the domain controller that unity was trying to use. I opened the DC/GC reconnect tool and saw that it was not connecting to the correct domain controller, it was in fact, trying to connect to a DC at a different site (because they didnt have the subnets and sites configured correctly in AD). I just manually set the unity server to use the DC's that were located at the same site as the unity server and forced a re-sync.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...