I have to work with a given Unity 4.2 installation and I would like to know the features of the product installed. This is my first Unity contact and I am a bit confused. The system is composed by:
- 1 Unity UM Exchange for 300 user, 16 session, 4TTS
- 100 Unity UM for Exchange User
- 400 Unity Inbox (VMI) user license
I think the Unity is designed for a maximum of 300 users (subscribers?) ,16 simultaneous connections to Unity and 4TTS for listening to Voice messages from IP Phone? Is it true? Is it possible to enable more than 300 users or not? maybe extending these features?
Related to 100 Unity UM for Exchange User and 400 Unity Inbox user licenses, I dont really know what they are exactly and its use.
Please, can you help me? I would appreciate your knowledge.
You are currently licensed for 400 users for UM (Unified messaging)
16 Ports/Sessions for connecting to Unity via the phone (TUI =
Telephone User Interface)
4 TTS = 4 Text to Speech sessions
and each of your 400 users is licensed to be, Unity Inbox Users = (Visual Messaging Interface)
This access is related to the User COS;
Subscribers > Class of Service > Features Page
Cisco Unity Inbox (Visual Messaging Interface)
Check this check box to allow subscribers who are assigned to this COS to use the Cisco Unity Inbox, which is a licensed feature. Note that when you give a COS access to a licensed feature, it can be important to track the number of subscribers who are assigned to the COS.
To confirm that the number of subscribers does not exceed the number of licenses, see the System > Licensing > License Counts page.
then, I can have up to 400 users with their own Unity Inbox although the main product Unity says it is for 300 users, 16 sessions and 4 TTS, isn't it? And those 300 users, could it be just an estimation and not a physical limitation?
And what about the 100 UM for Exchange Users? Is it only for a UM configuration? Then, as long as we have a Voice Mail Only configuration, is it necessary?
And finally, is it possible to extend the number of users with Unity Inbox? I suppose it will be enough buying the corresponding license, isn't it?
As you see Im a bit lost and need your patience and help.
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