For a quick fix - Do you have another Unity server? If you do, you can access the Unity SA web page for the server with the working Goodbye Greeting. Select this call handler and go to the Greeting page. Click the black down arrow and select Copy To:. Save the save file. Use this file to upload to your missing Goodbye handler greeting. This is not TAC supported, but will work. The file will get replaced the next time you upgrade Unity on the server. However, I would recommend you contact TAC on this. Also run a DBWalker report to see if there is anything else incorrect on your system. I am including a link that, with TAC's help, can be used to restore certain Unity objects. You might check with them on it to see if it would work to correct your problem -
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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