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New Member

Unity LDAP issues, can't find user.

HI,

I'm having an issue with my unity connection. I am trying to add a user and I'm getting two error messages.

One message says the extension I'm assigning to the user I'm trying to create is already in use and then the other error message simply says unable to create user.

I can't find the user by doing a user search, nor can I find the extension that is supposidly in use.

Anyone have any suggestions?

THanks,

BR

  • Unified Communications Applications
1 REPLY
New Member

Re: Unity LDAP issues, can't find user.

First thing I would check is if there is an alternate extension in use that matches the extension you are trying to use. If that's not it I would probably need more detail on how you are trying to add the user... Importing from cm, leap, local user.

Sent from Cisco Technical Support iPad App

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