I have this issue with Unity 4.0(5) and CCM 4.1.3 where the Unity live recording Call Handler is ignored and the normal opening greeting is played instead.
I have followed the instructions in the Using Live Record Capability with Unity Version 4.0(5) and Greater Application note without luck.
I created a LiveRecord Rule under Call Routing->Forwarded Calls, and it seems the rule is matched when the forwarded number is dialed because all the items in the "Send Call to" options work as expected, except for the Start Live Record item which exhibits the described behavior just playing the standard opening greeting.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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