Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Unity_<servername> mailbox

Customer has requested that during smtp notifications whether the from field which is shown as 'Unity_<servername> mailbox' can be changed to something more meaninful to their organisation, i.e 'org name Voicemail system'...cheers Jag

4 REPLIES
Cisco Employee

Re: Unity_<servername> mailbox

Hi Jag,

You could try changing the Display Name of the account in AD, but that's about all you should try changing. The account is critical to the proper interaction of Exchange and Unity. In addition to acting as a surrogate sender for messages from unidentified callers it plays other critical roles. If the above suggestion does not work, do let them know that unfortunately they have to live with it.

Hope this answers your question.

Regards,

Michael.

New Member

Re: Unity_<servername> mailbox

Michael, it certainly does help, thanks.

New Member

Re: Unity_<servername> mailbox

Michael, just want to confim this is done in ADUC and just change the display name, is that right?

Cisco Employee

Re: Unity_<servername> mailbox

Yes, Jag. That is correct.

Michael.

153
Views
3
Helpful
4
Replies