If I have a user name A associated with DN 1000 in Call Manager, and also has Unity Voice Mail Box. In Unity, after creating the user name we associate the alias with the DN.
If the user A leaves the company with unheard messages in his/her mailbox, and user B replaces user A. Is there any way to change the username in Unity and associate with the same DN instead of deleting user A and creating a new User B.
Unity Administrator complaining that Unity would not allow to change the username and the idea behind changing it to save messages for the new user B.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...