I have a customer who is having an issue when someone dials in from the PSTN and goes to a users VM that it cuts them off after 35 seconds. The PSTN user hears a fast busy after the 35 seconds. However, when I monitor the voice ports, I don't see the port disconnected, it disconnects after about 80 seconds. I monitored the gateway and saw that when this happens I'm recieving the following error on the gateway:
Cause i = 0x80A9 - Temporary failure
Now when a user from another IP phone leaves a message it plays all of the message. We have CCM 4.2 and Unity 4.0(5)
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...