Have you update the TSPs software to the latest and greatest on Unity? This is usually the problem with odd behavior. You can check your TSP version in Unity by opening up your Unity Itegration Manager. The first screen on the right should show your TSP mananger with CallManager
8.1.2 are the most current and should be used. Old TSP's have strange issues and this may be one of them.
If you think it's a messaging store issue, go the users Profile, click on Messages.
Here, you can force a MWI resync just for this subscriber and it will tell if you the light is on/off. If it's "pending" you know you have issues with the store then. Unity can't read the inbox on Exchang of that subscriber.
Rerun the Message store configuration wizard. That might fix your problem.
What it seems like to me, something happened to the mailbox that is used when a message is sent from a non-subsciber. That mailbox is called something like Unity_ or something like that. Anyways if you have already run the Permission Wizard then try and re-run the Message store wizard again, that should recreate that mailbox for you.
This was strange - I ran the permissions wizard and it failed on permissions to a location on one of the exchange servers that we weren't monitoring so I didnt worry about it - however, I told the customer that we would have to get that issue resolved though before raising a TAC case and low and behold - as soon as that was sorted untiymta started delivering the voicemail messages (all 500 of them lol)
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...