I have two Unity systems using Unified messaging both on version 4.1. One uses Exchange 2003 as it's mail store and the other uses Lotus Domino. Both Unity servers are connected to a single CallManager cluster. The issue I'd like to resolve is when callers call in and try to do a company lookup for a person that is on the server that they are not connected to, they cannot locate that user. Is there any way to network these two Unity servers together so a global Directory Handler can be used and users can call in and check their messages regardless of which Unity server they are connected to?
The cross-server log on functionality is enabled when two Unity servers are digitally networked. You cannot digitally network a Unity/Exchange server with a Unity/Domino server. However, there is additional functionality you can provide for directory lookups and identified subscriber messaging for these two Unity servers by using VPIM networking. These two links might be of value:
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...