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New Member

Unity Partition User Directory for Forwarding Messages

Is there any way to partition the Users in the Directory for forwarding purposes? For example, if i press "5" after listening to a message, the prompt says "Please enter the first few letters of the last name, then press pound"

This will query all users, so I could potentially forward messages to another company (hosted platform)

Is there any way to get around this? We have 4.0.5 . Thanks

5 REPLIES
Cisco Employee

Re: Unity Partition User Directory for Forwarding Messages

Unity 4.2(1) and later supports this - you can restrict the address list on a per subscriber baisis (assigned to groups using BulkEdit if you like). This includes addressing new messages and forwarding messages.

New Member

Re: Unity Partition User Directory for Forwarding Messages

Jeff,

Do you have any hints on how to implement this feature as well?

THanks

Cisco Employee

Re: Unity Partition User Directory for Forwarding Messages

Hmmm... just went back and looked - the ability to limit the address book on a per user basis (as opposed to editing the primary location objects's search scope system wide) did not go out with 4.2(1) - it's in the 5.0(1) systems we're testing now.

I believe the FCS for 5.0 is the end of May at this point.

New Member

Re: Unity Partition User Directory for Forwarding Messages

Is there any other workaround for 4.2.1 ?

New Member

Re: Unity Partition User Directory for Forwarding Messages

Starting in 4.0, you can create a directory handler that uses CoS, Distribution List, location (and many more) to narrow down the list of users that appear in the directory.

We use Distribution Lists mainly, but as I said, there are many options to choose from.

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