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Unity patches

Hi, can someone tell me where to find patches to fix this bug CSCed32773 Bug

Details:

Symptom:

The Cisco Unity server may reach a state where it stops accepting valid

subscribers when addressing a message. Once Cisco Unity reaches this state,

any attempt to address and send a message will fail and the conversation will

always respond with, "This message has no address."

Condition:

This occurs in Cisco Unity 4.0(3) but may appear in earlier versions. The

problem occurs after the GAL (Global Address List) search returns an error

when a subscriber addresses a message.

Workaround:

There is no workaround. After the Cisco Unity server reaches this state, it

is recommended to reboot the server.

I have Cisco Unity Version 4.2 build 4.2(1)so i dont understand why it doesnt fix this bug.

Thanks in advance.

2 REPLIES
Cisco Employee

Re: Unity patches

That bug was marked resolved in the 4.0(4) release. Thus there won't be any patches for it in any later releases. If you're seeing the same symptom on a 4.2 system, then your best bet would be to open a TAC case and nail down the root cause.

-Eric

New Member

Re: Unity patches

thanks... i will open a case

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