Unity port rejected

[Anju Josua]

Dear All,

strange behaviour happen in my Unity connection.

i have 2 call manager with 2 unity connection.

already integrate between cucm and unity using sccp.

i create 1 port group and 20 port in unity connection. i divided this 20 port, 10 using my unity pub, 10 using my unity sub.

everything went well, but suddenly, about a month ago, my 10 port in unity pub are not register in cucm.

if i change that port using sub, then it can register. but if i change back to pub, it can register, rejected.

Your help would be appreciated.

Thanks,

Anju

[Chris Deren · Accepted solution]

In your port group configuration on Unity do you have proper order of CUCM servers matching the CUCM group configuration order as defined in Device Pool used by the voicemail ports?

[Anju Josua]

Nice!

Work perferctly.

Thx Deren

Regards,

Anju Josua