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New Member

Unity Press-or-Say phone input style

Do I need a Voice Recognition server in addition to Unity to use the Press-or-Say?

3 REPLIES
Hall of Fame Super Red

Re: Unity Press-or-Say phone input style

Hi Dan,

Yes, this is a requirement to use this "pretty cool' feature;

Managing Voice-Recognition Features (Press-or-Say Phone Input Style)

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Voice-recognition features allow subscribers to interact with Cisco Unity by speaking rather than by using the phone keypad. The features are licensed by number of concurrent sessions, and require installation and configuration of voice-recognition software on a separate and dedicated server. Voice recognition is not available to outside callers.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/administration/guide/ex/5xcusag165e.html#wp1054336

Hope this helps!

Rob

New Member

Re: Unity Press-or-Say phone input style

Where would one get the voice-recognition server software? I believe I'm licensed for it, I have Voice Recognition sessions and TTS Sessions available.

Cisco Employee

Re: Unity Press-or-Say phone input style

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