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Unity Prompt

Hi;

am new to Unity.

How can i create new prompt and apply it?

when the customer call the number

IVR display?

how can i change and apply it?

please help

Regards

1 REPLY
Hall of Fame Super Silver

Re: Unity Prompt

The easiest way is to record it via phone.

Fine the Call Handler in Unity you'd like you record greeting for-->Greetings-->Press the Down Arrow next to Recording->Select Recording Devices->Check Phone, now press the RED record button and you should be presented with a box, enter Phone extension and Unity server IP address, click Ok and the phone should ring, start recording and then either hang up or press the Stop button.

Can you elabrate on your second question?

HTH, please rate all posts!

Chris

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