I've just been asked by one of our customers to make changes to a Class of Service on their Unity UM service. I could not get to the main web-address, so tried the FO server and got on no problem. When I looked at the FO monitor in Tools Depot I can only see local services and I can't ping the primary server. I'm going to have to get the customer to physically look at server, but I'm sure they'll ask when it failed.
The logs in Commserver are detailed, but I can't find any idea when the fail-over actually occurred.
Can anyone tell me how I can find the date/time when the fail-over occurred?
Re: Unity server failed ...... but when !! FO running
What you are looking for on the secondary application logs/event viewer is a message that states a call came in on port x and Unity is configured to answer the call. This is exactly when the failover occured.
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