Unity server Scheduled backup(DiRT 1.1 build 1) is not running

[master001]

Hello,

I got a Unity4.0.(5) Server, DiRT 1.1 build 1.

Manaul backup is working properly.

Scheduled backup is not running as scheduled. ( such as 1:00am daily).

Checked the event log and services list, nothing unusual.

Anybody got any idea?

Thanks,

Howard

[master001]

Sorry, I missed the following error message in Event viewer.(Application log). Looks like DiRT problem, right?

Looking forward to hearing from you.

Event Source: VBRuntime

Event Category: None

Event ID: 1

Date: 6/13/2007

Time: 2:08:00 PM

User: N/A

Computer: UNITY

Description:

The VB Application identified by the event source logged this Application UnityDisasterRecoveryBACKUP: Thread ID: 3128 ,Logged: Automatic backup failed - could not write to destination path: \\xx.xx.xx.xx\UnityBackup\

(\\IP address\UnityBackup\)

Howard

[master001]

updates:

I changed destination path to local drive instead of network drive, it proceeds scheduled backup!

Anybody got any idea ?

Thanks,

Howard

[MikeTomasko]

Try clicking "Use 'two hop" method for backing up SQL data" and then try backuping to the network drive.

[Zin.Karzazi]

It s definitly a user right issue. Have seen this a couple of times, just make sure the user you are using to upload the file to the Network location can read/write to that location. Also try mapping the drive using Explorer \\Network\unity using the same user/pasword see if that works.

[master001]

I am using UnityAdmin account now. And I can read/write to that location without any errors.

The storage location has been set up as \\network ip address\unity

I use "two hop" already.

I searched this forum, found some of similiar situations. Though it seems no exact solutions,and

no feedback from the posted people.

Hope sb. could help.

Howard

[MikeTomasko]

Have you tried updating your DiRT? 1.1.4 is the latest version.

http://www.ciscounitytools.com/App_DisasterRecoveryTools.htm

[master001]

Hi,

Haven't tried it yet. I checked the DiRT revision history. The version 1.1.1+ doesn't fix any issue regarding backup.

Thanks,

Howard

[jeff.singh_2]

we had a similar issue, we mapped to the remote drive using a local server account rather than a domain account and it started working...Jeff

[master001]

Thank you guys for sharing information.

It should be user right issue in my case.

I changed the remote drive to CallManager server local drive. The scheduled backup started working!

The remote drive is in another domain,however I can't verify user right as I can't access that domain.

I will update if I could fix the issue completely.

Howard