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Unity Stopped processing voicemail

Received the following error in the event viewer.  After this voicemails started piling up in the UnityMTA folder.  Restarted the AvUMRSyncSvr service and the voicemails started processing again.  Need to know a root cause.  No other events happened at this same time.

Event Type:    Error

Event Source:    CiscoUnity_AvCs

Event Category:    None

Event ID:    100

Date:        6/21/2012

Time:        7:23:55 PM

User:        N/A

Computer:    LAFUNITY

Description:

Exception occurred and handled.  File: H:\views\CUESB3_view\un_Doh2\AvWm\AvWmEx\CuWmExStoreMgr.cpp at Line: 3045 - Error: 8000ffffH Call stack:

Exception Caught      :  0xc0000005

Exception Flags       :  0x00000000

Prev. Exception Record:  00000000

Exception Address     :  7C82A70C

NumberParameters = 2.

    Param[0] = 0x00000001

    Param[1] = 0x006d006f

Thread ID: 5740

Processor Context:

ESI:0024CA88 EDI:00150000

CS:EIP:001B:7C82A70C  SS:ESP:0023:022FD4AC  EBP:022FD57C

DS:0023  ES:0023  FS:003B  GS:0000  Flags:00010202

EIP: (Module:Offset) ntdll.dll:0x2a70c

Process Name: AvUMRSyncSvr.exe

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