We have four storage groups in the partner exchange server. Currently the default unity messaging mailbox_serverA is in storage group A. We have to remove the storage group A. Can we just simply move the unity messaging mailbox to another storage without causing problem? Thanks
You may need to stop/restart Unity - check out these instructions (they are from Unity 4.0(3)), but should still apply:
Unity Messaging System Mailbox
When an unidentified calleran outside caller or a caller from inside the organization calling from a phone that is not associated with a subscriber account (such as a conference room)leaves a message for a subscriber, Cisco Unity gives the message to the subscriber home server and stores it in the subscriber mailbox. Such messages are identified as coming from the Unity Messaging System mailbox, which is homed on the server that Cisco Unity gives the message to, and has the display name Unity Messaging System.
Step 1 Use the same procedures that you use for moving ordinary subscriber mailboxes in Exchange 5.5, Exchange 2000, or Exchange 2003 as indicated in the "Introduction to Cisco Unity Data and Message Storage" section.
Step 2 To prevent messages from unidentified callers from getting stuck in the Unity Messaging Repository (UMR) after the move, do the following sub-steps:
a. On the Windows Start menu, click Programs > Administrative Tools > Services.
b. From the Services window, stop and restart AvUMRSyncSvr service.
Once the UMR service has restarted (it may take a few minutes), Cisco Unity exhibits the following behavior:
Messages from unidentified callers that are addressed to subscribers who do not have full mailboxes are delivered.
As expected, messages from unidentified callers that are addressed to subscribers who have full mailboxes are not delivered. However, when Cisco Unity attempts to send a nondelivery receipt (NDR), the NDR gets stuck in the Unity Messaging System mailbox, and is never forwarded to the Unidentified Messages distribution list.
Step 3 To release any stuck NDRs from the Unity Messaging System mailbox, stop and restart the Cisco Unity software by using the system tray icon.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...