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Unity Transfer and Background music

Hello,

How do I turn on backgroup music on Unity while the caller is waiting for the call to be picked up by the next available agent?

For Example:

A call comes in and hits the CallHander on Unity and the user picks her options based on selections given by the CallHander. How do I enable the background music so the she can hear while she is waiting for the call to be picked up by the next available agent?

Thank you!

1 REPLY
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Re: Unity Transfer and Background music

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