Unity Transferring Call Message

[kevinhobson2000]

Hi,

I have a call handler configured in unity to transfer calls to another number.

The thing is before transfering the call there is a system message played saying transferring call.

Is there a way for the call to be transfered without it doing this?

Cheers

Kev

[Rob Huffman · Accepted solution]

Hi Kev,

To delete the "Please wait while we transfer your call" message;

For Unity versions prior to 4.1 here is an excellent answer from Jeff @ Cisco;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1dd9a0d8/0#selected_message

For Unity versions 4.1 and 4.2 here is another great answer from Jorge;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1dde94f4/0#selected_message

Hope this helps!

Rob

[kevinhobson2000]

Rob,

Worked a treat i had to do the wav file copy as it's prior to 4.1 which is why i had so much trouble with this.

Cheers

Kev

[Rob Huffman]

Hi Kev,

Cheers to you too my friend!

Happy Holidays :)

Rob