I am running Unity 5.0. On Unity server, I have 2 integrations; CCM and analog PIMG. My subscriber is associated to PIMG integration. I configured TRAP option for recording using my home phone (analog). I clicked "recording" on the media bar on the SA page, Unity sent the call out on CCM integration port instead of PIMG ports. Both PIMG and CCM both have TRAP ports enabled.
I was told this is by design. It does not make sense!
From the SA, TRaP will follow the integration of the Subscriber with which you are logged in as. Many folks end up using the Installer subscriber account by default. This will almost always be associated with the first integration. Unfortunately, the Installer account is not accessible through the SA. If you are trying to use TRaP with the Installer account, you can change the switch association through the Subscriber Phone System Associations tool in UTIM.
The idea here is that an Admin will need to touch many different Call Handlers and/or Subscribers during an SA session. That Admin should expect TRaP to be consistent during the session and follow his/her dialout settings. You wouldn't want the dialouts to follow the settings of each Subscriber you need to edit.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...