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New Member

Unity Tray Icon Stuck Pointing Up

Unity 4.05, seems to be working, event viewer clean. Tray icon stuck pointing up.

Any suggestions? This is a new install, VM only, member server in domain, CCM integrated. Ports registered and Unity is answering.

2 REPLIES
New Member

Re: Unity Tray Icon Stuck Pointing Up

Update: Tray icon doesn't change when you stop or start Unity

Cisco Employee

Re: Unity Tray Icon Stuck Pointing Up

Once the tray icon looses it's connection to the running status of Unity, you have to unload it and reload it - this happens now and again. Just right click on it and select "exit" to unload it and then run "CsTrayStatus.exe" from the \commserver\ installation directory. It will reestablish the connection to the gateway and show the proper status of Unity again.

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