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Unity UM 5-0-1 GlobalSubscriberManager.exe error

I can't move a subscriber. I'm logged in as UnityInstall. I'm using the latest version from CiscoUnityTools.com.

"Move subscriber is not available becasue the Commserver\Stream Files directory is not shared properly. See the Help File."

I don't see anything in help about this.

3 REPLIES
Cisco Employee

Re: Unity UM 5-0-1 GlobalSubscriberManager.exe error

Jason,

Here you go:

http://www.ciscounitytools.com/HelpFiles/GSM/UOCHelp_ENU.htm#_Toc32978602

EDIT: That first link was kind of wonky, try this and drill down to "Moving Subscribers Between Unity Servers"

http://www.ciscounitytools.com/HelpFiles/GSM/

Hope this helps. If so, please rate.

Brad

Re: Unity UM 5-0-1 GlobalSubscriberManager.exe error

I setup sharing of the stream files, I can now Right Click on a name in Global Subscriber Manager and choose move. However, once I hit Next the Select Destination System is empty.

New Member

Re: Unity UM 5-0-1 GlobalSubscriberManager.exe error

Hi, Can you explain how you shared your commserver\stream please?

Thanks

Paul

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