I have Unity UM 4.0(4) in each of my locations, with centralized CCM.
I have a user that moves between two of these locations and has a phone in each office with two lines per phone. One line is for office1, and the other is for office2.
The problem is that she has one voicemail box in office1, and when someone calls her office2 number, it needs to be directed to voicemail for her office1 account.
Digital networking is enabled on the Unity servers system wide, and I have tried creating a call routing rule to forward the dialed digit to her VM box in the correct office, but Unity only shows the VM boxes that it has locally, and not for the rest of the network.
The user does not want to have to do the callFWDall.
She is homed on only one of the Unity UM servers, so I just need to make sure that all unanswered calls to her end up in one of the Unity servers.
I have tried the call handler to forward the call to her extension that has the VM account tied to it, and it works for everything except when a user calls directly into VM by dialing '*extension'. When '*extension' is called, the call doesn't get transferred by the callhandler. Why is this?
In the CallManager directory number configuration for the user's office2 lines, use the voicemail profile for the Unity server used in office1 lines. If the user is voicemail enabled on both Unity servers, remove her from the second server. On Unity1, give the user Alternate extension and Alt MWI for the office2 lines.
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...