Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Unity upgrade failed due to Exchange 2000 SP3 upgrade failure

Hi,

Cisco Unity VM 3.1(6) with on-box Exchange 2000 SP2 installed on Windows 2000 platform. Now we want to upgrade the Cisco Unity from 3.1(6) to 4.0(5) version. One of the requiement for this upgrading is that we need upgrade the Exchange 2000 SP2 to Exchange 2000 SP3 and its rollup. However during the upgrading exchange, we experienced some problem and failed to upgrade to Exchange 2000 SP3. The following is the part of the error:

Could have anyone suggest on how to solve the problem?

Thanks,

JJ

[19:01:55] Interpreting line <CloseKey:>

[19:01:55] Interpreting line <OpenMachineKey:SYSTEM\CurrentControlSet\Services\MSExchangeTransport\Diagnostics>

[19:01:55] Interpreting line <SetDword:1 Routing Engine;0x00>

[19:01:55] Interpreting line <SetDword:2 Categorizer;0x00>

[19:01:55] Interpreting line <SetDword:3 Connection Manager;0x00>

[19:01:55] Interpreting line <SetDword:4 Queuing Engine;0x00>

[19:01:55] Interpreting line <SetDword:5 Exchange Store Driver;0x00>

[19:01:55] Interpreting line <SetDword:6 SMTP Protocol;0x00>

[19:01:55] Interpreting line <SetDword:7 NTFS Store Driver;0x00>

[19:01:55] Interpreting line <CloseKey:>

[19:01:55] Interpreting line <RegisterDLL:D:\Exchsrvr\bin\reapi.dll>

[19:01:55] ScRegisterDLL (y:\admin\src\libs\exsetup\hiddenw1.cxx:1323)

Error code 0XC007007E (126): The specified module could not be found.

[19:01:55] CInsParser::ScProcessLine (y:\admin\src\libs\exsetup\hiddenw1.cxx:1226)

Error code 0XC007007E (126): The specified module could not be found.

[19:01:55] Processing file 't:\ciscounity4.0.5-servicepacks-enu-cd2\exchange 2000 sp3\setup\i386\exchange\RoutingEngine_reg.ins', at or near line 47 (RegisterDLL:D:\Exchsrvr\bin\reapi.dll) CInsParser::ScProcessLine (y:\admin\src\libs\exsetup\hiddenw1.cxx:486)

Error code 0XC007007E (126): The specified module could not be found.

[19:01:55] Registry file name: 't:\ciscounity4.0.5-servicepacks-enu-cd2\exchange 2000 sp3\setup\i386\exchange\RoutingEngine_reg.ins' CRegistryManager::ScProcessFile (y:\admin\src\udog\setupbase\tools\regmgr.cxx:95)

Error code 0XC007007E (126): The specified module could not be found.

[19:01:55] Filename = '%sourcedir%\RoutingEngine_reg' CBaseAtom::ScAddRegistryKeys (y:\admin\src\udog\setupbase\basecomp\baseatom.cxx:1244)

Error code 0XC007007E (126): The specified module could not be found.

[19:01:55] CAtomRoutingEngine::ScAddRegistryKeys (y:\admin\src\udog\exsetdata\components\server\a_routingengine.cxx:155)

Error code 0XC007007E (126): The specified module could not be found.

[19:01:55] CAtomRoutingEngine::ScServicePackUpdate (y:\admin\src\udog\exsetdata\components\server\a_routingengine.cxx:504)

Error code 0XC007007E (126): The specified module could not be found.

[19:01:55] Leaving CAtomRoutingEngine::ScServicePackUpdate

[19:01:55] mode = 'Update' (61957) CBaseAtom::ScSetup (y:\admin\src\udog\setupbase\basecomp\baseatom.cxx:788)

Error code 0XC007007E (126): The specified module could not be found.

2 REPLIES
New Member

Re: Unity upgrade failed due to Exchange 2000 SP3 upgrade failur

Please check this link see if helpful:

http://support.microsoft.com/?kbid=292439

Richard

New Member

Re: Unity upgrade failed due to Exchange 2000 SP3 upgrade failur

We checked this link, and found the exstrace.dll is on the location winnt\system32 as supposed.

Should I copy the file from other exchange server to its location? Anyway, I will try.

Thanks

JJ

107
Views
0
Helpful
2
Replies