All, my customer wants me to upgrade their unity 4.0(3) server to unity 4.0(5) so that they can migrate to win 2003. Im not sure where to get the upgrade software or really even how to do it. The upgrade guide is very confusing to me, so are there any pointers from you guys out there that might help me out? Id appreciate it. Thanks.
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
-first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server yo...