Getting this message when I tried to start the COBRAS Export "Could not attach to DOH for message extraction - be sure you are logged in as the account associated with the CsMgr service before selecting this option."
well... gotta ask, are you logged in as the account associated with the AvCsMgr service?
The check it's doing is pretty basic - COBRAS asks Unity if it can log into a mailbox and if Unity comes back and says "no" then you get that error. If you are logged in as the account asscoiated with the AvCsMgr service then it should not say "no".
i have a user ,say Jbloggs that requires access to COBRAS tool. I have given him relevant permissions to run the tool and it works ok however if he includes to back up messages he gets the 'not associated with account running avcsmgr' . (as above).
If I was to give jbloggs account the same exchange rights as UnitymsgStoreSvc account would that be sufficient? What I dont want is to re run permissions wizard and find that all critical services are running with jbloggs account (albeit I can manually change these afterwards back to the service accounts).
Does the system just check rights or does it check what the AVCMGR service is running with?
It does what it says it does - it checks to see if you are logged in as THE account associated with the AvCsMgr - not that you're logged in as an account that has equivalent rights as that accounts.
Checking all the rights and privs. necessary for a match is a rather large body of work - hence COBRAS keeps it simple and requires you be logged in as that account. If you can't do that then COBRAS does not back up messages. Clearly the security issues involved here (we are leveraging our "super user rights" into the mailstore here) are enormous so we wanted to assure as small a chance of any messy accidents as we could.
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