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Unity VM greetings

Is there a way to reset everyone's VM greeting back to the default greeting? Then can I use the subscriber template to record a new greeting for everyone's VM box?

Thanks

3 REPLIES
Blue

Re: Unity VM greetings

there is no tool for bulk greeting records, removes, etc.

you can use the subscriber template to create a standard greeting that all NEW users added to that template will use. if you change a templates greeting it will not affect users that already have been given the template, only new users.

Cisco Employee

Re: Unity VM greetings

Actually, you can do this - check out the BulkEdit tool in the tools depot. You can select any number of subscriber and apply any custom greeting you like to any one of those user's greetings. You'll find the latest BulkEdit on its home page here:

http://www.ciscounitytools.com/App_BulkEditUtility_40.htm

Blue

Re: Unity VM greetings

ah... i missed that in bulkEdit.

you can create the greeting in .WAV and bulkEdit it using the greetingSource 'recording' option.

thank you for correction!

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